Communication Breakdown.
...never mind breakdown. It's broken.
But first, I digress.
Being
held captive in a car forces the kinds of conversations that would never slip
off Nigerian tongues in regular spaces. That’s one of the pleasures of these
painful five and six and seven plus hour overland drives into rural remoteness.
The “dancing road” that rattles bones worse than a mogul run might be rough
enough to cause a concussion. Yet brain tossed headaches and travel fatigue are
worth the best car-ride stories, ever.
We pass and talk about a lone elephant tree that haunts locals who fear the deity that resides within. So they toss eggs at the enormous enigma for protection from its wrath. A strange offering. Many kilometers later our eyes search a clear cut field where two giant sisters once towered. Handfuls of years ago their lumbering magic safeguarded communities from warring. Bitter feuding and bloodshed now cast a grim shadow in their stead.
Conversation
shifts to the Efik culture, a tribal tradition unique to Calabar, southern
Cross River state and Cuban descendents of the slave trade from these parts,
where the Epke Society remains a force of reckoning. Epke is the Efik name for
lion. Fierce, feared.
“All
the people in the village cook and serve lots of food, most of it meat. And they
think nothing of poisoned food.” Poisoned
as in food gone bad or intentional? “Enh intentional! They have witchcraft
poisons,” colleague and village chief, Double-O explains. “It’s all about power
and jealousy. Why should that boy be better than mine?”
If
Efik families switch teams from secret society ju-ju-ism to Christianity, they
pay protection dash to Epke village stewards when their unknowing sons or
eldest daughters go visiting. Fifty naira…a few hundred…may be thousands
depending on financial means.
Most
Efik villages cascade outward from the heart homestead of Epke, an uninhabited-by-humans
building locked, shuttered, foreboding.
We
talk about the Milky Way and the North Star. Colleagues are incredulous that
you can actually see these two things. I
relay a favourite memory: lying on the dock with Leah and Kaleigh, falling asleep under the
stars –but only after each of us sights a falling star. "Falling star - what is this, now?" How looking up at the galaxy of pinlight or driving through the Rocky Mountains makes one feel so small. “Oh,
so Canadian men are small then?” Ummm, No.
We
talk about glow worms,Nigeria’s verions of fireflies on the ground, bats the size of
crows, my amazing newly-found-thanks-to-Sarah seamstress, Tina Tailor, and
Calabarian December Caravan festivities.
We
talk about Nigeria’s problems. It’s not corruption that’s the root cause, I’m told.
It’s the institutions. It’s the institutions where nepotism favours friends and
family, friends of family and family of friends. It’s the institutions where declaring
conflict of interest is in the best interest of no one and is therefore never
minded. So the wealthy contractor brother-in-law gets the project without
following procurement protocol, because the price is right. Right for who? Or the daughter of a project manager starts
up an NGO and is contracted under her new umbrella façade to consult on that same
project because no one else is comparably qualified. According to whom?
It’s
about underpaid public servants, like police officers, who stop traffic under
the pretence of national or state or local road security to collect illegal
dash; money to put food on their tables and pay for their children’s school
fees. Just a few days ago as we arrive on the outskirts of Abuja, uncertain of our whereabouts, a police roadblock pulls us over and charges that we've run a red. Mr wiry god-complex police officer, AK47 in hand, threatens to impound the truck immediately without release for two weeks. Eventually this same officer hops into the back seat, instructs us to drive up the road a tad and in between berating, suggests a N50,000 fine will make us mobile again. Forty minutes and N4,000 later, we're on our way.
It’s
about Port Authorities not releasing paid for goods because “shipper fees”
remain unsettled, though such fees were never part of the equation in the first
place.
It’s
about asking for blank receipts from the hotel desk person, filling in a fee
higher than the amount actually paid and pocketing the difference when travel
accounts are reconciled.
It’s
about empowered local government employees hand-picking colleagues who
share friendships or blood lines to attend workshops they’re not qualified to
attend but are keene to attend to collect per diems.
It’s
about people with connections who go temper ranting
to the highest placed ears when funding dollars aren’t channelled through their
personal accounts and financial reporting strings come attached.
It's about bureacrats asking in masked humour: "What of our allowances?" "What provisions have you made for me?" "What is my entitlement?"
It’s
about subsistence-living security guards siphoning generator gas to fuel their
motorbike ride home.
It’s
about greed stained into the very soul of Nigerian culture.
What
drives that greed? Certainly a hungry
belly. But more so, it comes from a hunger
for stuff. Status stuff like jeeps and
jewellery, trinkets and bobbles and frivolous things that say, look at me I
have more than you, I can buy all these things. Look at me, I am a success. I
am a big man.
Women
are attracted to men who have the power and money to keep them in the stuff
that makes them look fine-o, oyibo men especially. Racist thinking equates
white skin with wealth. The other
weekend, sitting poolside at Calabar’s most popular hotel with oyibos, I watch
two balding and paunchy middle-aged Spaniards cavort with two exquisitely
proportioned Nigerian beauties. Neither is a day over 20. The men flail and splash like pimply teens,
animated and lecherous and boning for hormonal release. The young girls play quiet
and subservient. At another table, a
group of brash more-than-middle-aged Americans brag long and loud about their
rides. Motorbikes are a big thing among expats here. Probably has something to
do with the edgy personalities that come this way and stay. Here too, these
largely (read: as in large/super-size-me) unattractive men are accompanied by
young Nigerian beauties who sit silent and bored, detached from the
conversation, patiently waiting for the dutiful sex and money to come. Communication of the bodies suffices in these
cases.
As
I write in the feeble morning light of a hotel room without power, today’s
first communication glitch presents. So I
turn to this entry’s original topic: communication breakdown.
Example:
Yesterday evening I visit the hotel restaurant to ask that a simple omelette
and a cup of coffee be delivered to my room by 8:30am.The time of course passes
this morning without room service. After sufficient wait an inquiry at reception
brings yesterday’s restaurant gent to my room.
"Your omlette, ma' I prepare it now?"No. It is passed 8:30. It is late-o. You cancel the order, now. You bring tomorrow on time, yes? So you cook tomorrow at 8 o'clock okay?
Example: Seven months into a 12 month placement someone tells me that sitting with legs crossed is a terrible sign of disrespect. The same goes for tucking hands into pockets. People who know me know I’m a habitual leg crosser; I’ve clearly disrespected many, many folk many, many times. Too bad this wasn’t communicated at the outset, no?
Example:
Every three months volunteers receive a meagre stipend. I am one of the lucky
few with a Nigerian bank account. You’d think that would make transactions
easier. Not. A long-standing VSO finance
employee, of Nigerian decent, is politely instructed to make the deposit early
in the day given that the transaction is happening on a Friday and Fridays are
notoriously chaotic. He makes a cash
deposit at 10:00am. Come 3:30pm after standing in an ATM line up for over an hour,
I find out a withdrawal isn’t possible. A bank retail marketing officer says
there’s no way he can pull up account details on the computer. Becoming
Nigerian, the voice rises with curt condescension. Results start happening. One phone call leads
to another. VSO finance guy runs to the bank where he’d made the cash deposit
to find out it hasn’t yet been processed. Cash deposits are reconciled at end
of day with all other cash transactions, don’t you know. You’d think he’d have
clued into this by now. After all he’s been doing this job for what, ten years.
And what’s with bank records not being electronically accessible? Where’s
e-communication in this story? Turns out they in fact are. Lazy pulled rank.
Example: Passive-aggressive behaviour makes for an
uncomfortable office environment, especially when the target is you. The principle perpetrator is respected for
business savvy and diplomatic acumen. I
discuss the situation with my oga /slash/boss, tons of Nigerians, expats who
might as well be Nigerian, and expats who are just as confounded as me. If
there’s one thing we all agree on, it’s that if you can survive the Nigerian work
place you can excel just about anywhere else in this world. So, how to deal with the situation?
* Suggest you have inside knowledge and connections to big people without giving anything away.
* Be evasive
* Allude to your respected value outside of the conventional train of command
* Most of all, be tough. Put the perpetrator's sense of status into question. Use tone and ramp up the volume.
So
I do exactly as advised and walk away from a confrontational scene – initiated
by the perpetrator no less – a satisfied and for now, respected victor.
Yet
all these ugly underbelly scars mean nothing in the end. Nigeria, as it turns
out, is one of the happiest countries on this wee planet we call home. People
are always laughing; the kind of big raucous belly laughs you can’t help but
laugh along with. The same goes for
song. People belt out hymns and pop tunes
while working at their desks or crammed into a share taxi with five other
passengers. Walk anywhere and you’re greeted by more people than you can count.
Tell a Nigerian how this never happens back home and their stunned response
stuns you into accepting what impersonal and detached peoples we are in the
west. While we warn our children to stay away from strangers, the only
strangers to Nigerians are foreigners like me and even at that, the “ MissPat!
Auntie!” shouts and hugs and shy waves from children and grown folk alike makes
everything right with the universe, at the very least for that moment.
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